Dr. Lowe and Team would like to thank you for your patience over the last year as we have had to adapt to many new COVID protocols. The health and safety of our patients, team, and community is our top priority. Our team has continued to strive to provide a safe environment. We would like to remind you of what to expect at your next appointment.

Appointment Process

We will only allow the patient and one other person to accompany them inside the office. If your child is under 18, please walk them up to our door to check them in. Anyone entering our office will be asked to check in via a QR code that will prompt you to fill out a COVID questionnaire in the lobby.

Once checked in, our assistant will take the temperature of anyone wanting to enter the office. If you have a temperature above 100 degrees fahrenheit or are having any flu-like symptoms, your appointment will be rescheduled.

Once your appointment is complete, you will be directed to the front office to schedule your upcoming visit. If a parent/guardian is around, we can have them schedule your next appointment. If not, please give us a call to schedule the next appointment. Please let us know if you would like an update of your child’s treatment progress / appointment. We are more than happy to have one of our clinical assistants give an update.

In order to comply with social distancing regulations, we will still be operating at a reduced capacity. However, we now will be opening additional appointment slots for those who are fully vaccinated. If you have received your full COVID-19 vaccination, please show us your vaccination card for scheduling.

If you have any additional questions or concerns, please feel free to call our office. We thank you for your continued understanding.


Mark Lowe Orthodontics

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