We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday – Thursday: 8:30 a.m. – 5 p.m.
Friday: 8:30 p.m. – 12 p.m.
Regular Appointments
Orthodontic appliances must be monitored and adjusted every four to six weeks for treatment to proceed as planned. The length of appointments varies depending on the type, stage and progress of treatment. Some appointment times may conflict with hectic work or school schedules. Below you will find a guide of our appointments and the length of time we need to see you in our office.
*Please Note: If you or your child is too sick to go to work or school, or are contagious to others, please call our office to reschedule your appointment. We want to ensure a safe and healthy environment for our patients and staff.
Short Appointments
The majority of our appointments will be approximately 30-minutes. These appointments are scheduled throughout the day.
Long Appointments
Appointments requiring more than 30-minutes are scheduled in the morning or early afternoon. To allow the maximum number of patients to be seen, long appointments are not scheduled after 3 p.m. These appointments are less frequent and we will try to schedule them around work and school schedules.
Emergency Appointments
Emergency/repair visits are available during office hours. However, if there is an emergency, please call our office so we can schedule this appointment accordingly. When our office is closed, the doctor is on-call and can be paged by calling our office number and following the prompts. You can also find our emergency number on the contact page of our website.
Late Arrivals
In order to provide you with the best care possible, we want to see every patient at their scheduled time. In all fairness to others who arrive on time, we may not be able to see you right away. We may need to reschedule your appointment for another day, so the office can provide the best quality and see you for your entire appointment.
Missed/Cancelled Appointments
Since we schedule appointments in four to six-week intervals, missed or cancelled appointments may not be easily rescheduled at immediate acceptable times. We will work with you to find a new appointment but want to stress the importance of regular appointments. Missed and cancelled appointments can delay your treatment process if not rescheduled in a timely manner.
Appointment Reminders
We provide e-mail reminders two days prior to your scheduled appointment. Through our website, you also have 24-hour access to appointment details and can also confirm your appointment with our office.